SaaS Terms
AuditnQ Software-as-a-Service Terms (attorney-review draft).
Attorney-review draft. Not legal advice. Not final for production Stripe charges. A Data Processing Addendum (DPA) may apply to qualifying Global subscriptions that process Customer Personal Data; Japanese domestic contracts are handled separately and are not required to use a public DPA page.
Last updated: 2026-07-29
These AuditnQ Software-as-a-Service Terms (the “Terms”), together with any Order Form, online plan selection, or checkout flow that references these Terms (each, an “Order”), form a binding agreement (the “Agreement”) between:
- Rendering Consulting Inc. (RenderingConsulting株式会社) (“Provider,” “we,” “us,” or “our”); and
- the individual or entity accepting these Terms (“Customer,” “you,” or “your”).
1. Acceptance; Authority
You accept this Agreement by (a) clicking to accept, (b) completing checkout or registration that references these Terms, (c) executing an Order that references these Terms, or (d) accessing or using the Services. If you accept on behalf of an entity, you represent you have authority to bind it.
2. Key definitions
“Answer Data” means questionnaire responses and related materials submitted in a Project (including by Vendor Invitees).
“Authorized User” means individuals Customer authorizes to use Customer’s Tenant (and, where context requires, Vendor Invitees with limited access).
“Customer Content” means Formats, Projects, Answer Data, vendor/subcontractor records, relationship graphs, and similar materials Customer submits or generates in the Services.
“Format” means a questionnaire template registered in the Services (including Excel-based formats).
“Services” means the hosted AuditnQ / AuditnQA vendor management and third-party risk platform and related hosted features under an Order.
“Tenant” means Customer’s logically separated account environment.
“Vendor Invitee” means a third party invited by Customer to access limited portions of the Services (for example, to answer a questionnaire).
3. Access; restrictions
Subject to payment of Fees and these Terms, during the Subscription Term we grant Customer a limited, non-exclusive, non-transferable right for Authorized Users to use the Services for Customer’s internal business purposes, subject to plan Entitlements (users, vendors, Projects, and features).
Customer will not (and will not allow others to): resell the Services (except Vendor Invitee access as permitted); reverse engineer; disrupt or bypass security; build a competing product from the Services; scrape except via documented APIs we provide; upload unlawful content; or use the Services or our materials to train AI/ML models without our written permission.
Customer is responsible for Tenant administration, credentials, and acts of Authorized Users and Vendor Invitees.
We may update the Services; during a paid term, updates will not materially reduce core purchased functionality as a whole. Purchase is not contingent on future features.
4. Customer Content; Vendor Invitees
As between the Parties, Customer owns Customer Content. Customer grants us a license to host and process Customer Content to provide and support the Services, address security issues, and as otherwise permitted by the Agreement or law.
Formats and Answer Data are Customer Content of the inviting Customer’s Tenant (subject to a Vendor Invitee’s pre-existing rights in its own materials). Vendor Invitees agree to these Terms for their limited use. Customer controls invitations and sharing; we do not publish Customer Content to unrelated third parties except as configured by Customer, to subprocessors, or as required by law. Customer is responsible for accuracy of relationship graphs; we do not warrant automated Nth-party discovery.
Risk, concentration, geographic, disaster-proximity, and register-style views are decision-support tools only — not legal, audit, insurance, or investment advice.
Customer warrants it has rights to submit Customer Content and that Content will not violate law or third-party rights.
5. Fees; Stripe; taxes
Fees are as stated in the Order or checkout plan. Except where these Terms expressly provide a refund (for example, termination for our uncured material breach), Fees are non-cancelable and non-refundable for unused Entitlements in the then-current term.
For self-serve plans, Customer authorizes charges to the payment method on file (including via Stripe) for Fees, taxes, and renewals. We may suspend access for undisputed past-due amounts. Taxes (other than our income taxes) are Customer’s responsibility.
Customer purchase-order terms do not apply.
6. Trials and beta
Trials and beta features are provided “AS IS,” may be changed or ended at any time, and carry no warranty, indemnity, or SLA. Our aggregate liability for trials/beta will not exceed US $100.
7. Confidentiality; security; privacy
Each Party will protect the other’s Confidential Information with reasonable care. Customer Content is Customer’s Confidential Information.
We maintain commercially reasonable security measures for Customer Content. The Services are multi-tenant with logical Tenant separation.
Our Privacy Policy describes how we handle personal information as a business/controller (marketing site, billing contacts, and similar). To the extent we process Personal Data for Customer as a processor in the Services, a Data Processing Addendum may apply to qualifying subscriptions; where a DPA applies, it controls for that processing. Japanese domestic customers may have separate contractual arrangements and are not required to use a public DPA solely because this marketing site publishes these Terms.
8. Intellectual property; feedback
We and our licensors own the Services and related materials. Feedback may be used by us without obligation, without publicly attributing it to Customer without consent. We may use aggregated/anonymized usage analytics that do not reasonably identify Customer.
9. Warranties; disclaimer
We warrant that paid Services will perform materially in accordance with documentation under normal use, and support will be performed in a professional manner. Exclusive remedy: reasonable efforts to correct, or termination with pro-rata refund of prepaid unused Fees.
EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT CONTENT, ANALYTICS, OR RISK VIEWS ARE ADEQUATE FOR ANY COMPLIANCE OR AUDIT PURPOSE.
10. Indemnification; liability
We will defend Customer against third-party claims that the paid Services infringe IP rights (with standard exclusions for Customer Content, combinations, and misuse), and may modify, procure a license, or terminate with pro-rata refund.
Customer will defend us against third-party claims arising from Customer Content, breach of these Terms by Customer or its users/invitees, or failure to obtain required consents.
EXCEPT FOR INDEMNITY OBLIGATIONS, PAYMENT OBLIGATIONS, CONFIDENTIALITY BREACHES, OR GROSS NEGLIGENCE/WILLFUL MISCONDUCT, NEITHER PARTY IS LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES, AND EACH PARTY’S TOTAL LIABILITY IS CAPPED AT FEES PAID OR PAYABLE IN THE 12 MONTHS BEFORE THE CLAIM.
11. Term; suspension; termination; data return
Subscription Terms renew as stated at checkout (monthly until canceled; annual typically auto-renews unless notice of non-renewal at least 30 days before renewal). See also Refund & Cancellation.
We may suspend for non-payment, material breach, security risk, or sanctions/law.
Either Party may terminate for uncured material breach (30 days; 15 days for undisputed non-payment). If Customer terminates for our uncured material breach, we will refund prepaid unused Fees for the remaining term. Termination for convenience does not entitle Customer to a refund of prepaid Fees unless required by law or stated at checkout.
After termination, Customer may export Customer Content via available tools. Upon written request within 30 days, we will make Customer Content available for export for up to 30 days, then delete from production systems within a commercially reasonable period (subject to backups and legal retention).
12. Export; sanctions; law
Customer will comply with export and sanctions laws and must not use the Services if it is a sanctioned party or in prohibited jurisdictions. We may terminate immediately for breach of this section.
These Terms are governed by the laws of the State of Delaware, excluding conflicts rules, with exclusive venue in Delaware courts, except either Party may seek injunctive relief elsewhere to protect IP or Confidential Information. The UN CISG does not apply. The controlling language is English.
13. General
Notices may be sent by email to the admin/billing contacts on the Tenant or Order, and to us at [email protected]. This Agreement is the entire agreement on its subject matter. Orders override these Terms only where they expressly identify the overridden section. We may update these Terms by posting a revised version; for material adverse changes to paid customers we will provide notice, and timely termination with pro-rata refund of prepaid unused Fees is available if Customer objects as described in our notice.
Questions: Contact.